End User Licence Agreement
Last updated: 18 October 2026 · Effective: 18 October 2026
1. Agreement to Terms
This End User Licence Agreement ("EULA") is a legal agreement between you ("User", "you") and Rantera ("Rantera", "we", "us"), governing your access to and use of the Rantera platform, AI models, APIs, and related services (collectively, the "Services").
By creating an account, accessing the Services, or clicking "I agree", you confirm that you have read, understood, and agree to be bound by this EULA and our Privacy Policy and Terms of Service. If you do not agree, do not use the Services.
You must be at least 18 years old to use the Services. By using the Services, you represent that you meet this age requirement.
2. Licence Grant
Subject to your compliance with this EULA, Rantera grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal or internal business purposes.
This licence does not include the right to sublicence, resell, or redistribute the Services; to reverse engineer, decompile, or disassemble any component of the Services; or to create derivative works based on the Services without our prior written consent.
3. AI Model Use and Limitations
The AI models available through Rantera are provided as-is and are intended for informational, creative, and productivity purposes. You acknowledge that:
- AI-generated outputs may contain errors, inaccuracies, or incomplete information
- You are responsible for verifying any information before acting on it
- AI outputs do not constitute professional advice (legal, medical, financial, or otherwise)
- Rantera does not guarantee the accuracy, completeness, or fitness for purpose of any AI output
4. Data Collection and AI Training Consent
By using the Rantera platform, you expressly consent to the following:
4.1 Conversation Data for Model Improvement
Your conversations and interactions with Rantera AI models, including prompts you submit and responses you receive, may be collected, stored, and used by Rantera to train, fine-tune, evaluate, and improve our AI models and Services.
This data helps us make Rantera's models more accurate, more culturally aware, and more useful for African users and contexts. It is central to our mission of building AI that truly understands Africa.
4.2 Anonymisation and Safety
Before any conversation data is used in model training, we apply reasonable de-identification and anonymisation processes to remove or mask personally identifiable information. However, no anonymisation technique is perfect, and you should avoid submitting highly sensitive personal information (such as national ID numbers, financial account details, or medical records) to the platform.
4.3 Usage Analytics
We also collect aggregate usage data, including which models you use, how frequently, and patterns of interaction, to improve platform performance, detect abuse, and inform product decisions.
4.4 Withdrawing Consent
You may withdraw your consent to data collection for AI training at any time by contacting us at admin@rantera.ai with the subject "Withdraw AI Training Consent". Withdrawal applies to future data only; data already incorporated into training runs cannot be retroactively removed. Withdrawal of this consent does not affect your ability to continue using the Services.
5. Acceptable Use
You agree not to use the Services to:
- Generate or distribute content that is illegal, harmful, abusive, harassing, defamatory, or discriminatory
- Create or spread misinformation, disinformation, or synthetic media intended to deceive
- Generate spam, phishing content, or unsolicited bulk communications
- Infringe the intellectual property rights of any third party
- Conduct automated scraping, crawling, or data extraction at scale without prior written consent
- Attempt to circumvent safety filters, usage limits, or access controls
- Use the Services in any manner that violates applicable law in your jurisdiction
- Resell or sublicence access to the Services without authorisation
Rantera reserves the right to suspend or terminate your account immediately if we determine, in our sole discretion, that you have violated these acceptable use terms.
6. Intellectual Property
All rights, title, and interest in the Rantera platform, models, brand, and underlying technology remain with Rantera and its licensors. This EULA does not transfer any ownership rights to you.
You retain ownership of original content you submit to the Services. By submitting content, you grant Rantera a worldwide, royalty-free licence to process, store, and use that content to provide the Services and, subject to Section 4, to improve our AI models.
AI-generated outputs are provided to you for your use. Rantera makes no claim of ownership over outputs generated in response to your prompts.
7. Credits, Payments, and Refunds
Access to certain features requires credits purchased through the platform. Credits are non-refundable except where required by applicable consumer protection law. Welcome credits granted on account creation have no cash value and expire 90 days from the date of issue.
Rantera reserves the right to modify credit pricing, model availability, and feature access at any time with reasonable notice.
8. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. RANTERA DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE FULLEST EXTENT PERMITTED BY LAW.
We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. You use the Services at your own risk.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Rantera's total liability to you for any claim arising from or related to this EULA or the Services shall not exceed the amount you paid to Rantera in the 12 months preceding the claim, or USD 50, whichever is greater.
In no event shall Rantera be liable for any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages.
10. Governing Law and Disputes
This EULA is governed by the laws of the Federal Republic of Nigeria. Any dispute arising out of or in connection with this EULA shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the courts of competent jurisdiction in Lagos, Nigeria.
11. Changes to This EULA
We may update this EULA from time to time. We will notify you of material changes by email or a prominent notice on the platform at least 14 days before changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised EULA.
12. Contact
For questions about this EULA, contact:
Rantera Legaladmin@rantera.ai